FAQs

Popular Questions

Frequently Asked Questions

01
What services does Visual Benders offer?
Visual Benders offers premium video editing, motion graphics, and branding video services to elevate your content and make your brand stand out.
02
What makes Visual Benders different from other video editing companies?
Visual Benders differentiates itself through its seamless, stress-free process and a deep commitment to quality. Led by a creative industry veteran with over 10 years of experience, we offer unlimited revisions, fast 1-3 business day turnaround, and market-competitive prices. Our dedicated editors work closely with clients to bring their vision to life, ensuring that each project is customized to meet unique needs. With additional services like free thumbnail design and a no hidden charges policy, we make the video editing process smooth and accessible for creators and businesses alike.
03
Do you offer a free trial or sample edit?
Yes, Visual Benders offers a trial video option for just $30. This trial includes a 1-2 minute video with a quick 2+ day turnaround and a free thumbnail. However, please note that trial videos come without revisions. It’s an excellent way to test our services before committing to a larger project!
04
What is included in your video editing service?
Our video editing service at Visual Benders includes everything you need to create high-quality, engaging content. From documentary edits, social media videos, and motion graphics to music videos, gaming content, and wedding videos, we handle all types of editing. We also provide color grading, visual effects, sound design, and caption generation. For more details, visit our services page.
05
What types of videos do you edit?
At Visual Benders, we specialize in editing a wide variety of video types, including social media content, music videos, gaming videos, wedding videos, documentaries, ads, vlogs, and reels. Whether you're looking to create corporate videos, branding content, or motion graphics, we can bring your vision to life with professional editing tailored to your needs.
06
How much do your services cost?
At Visual Benders, our full video editing services start at $180. For those looking to try out our work, we offer a trial project starting at $30. The price may vary based on the complexity of the video, revisions, and additional services like motion graphics or premium thumbnails. For more information on our pricing, visit our pricing page.
07
Do you have packages or bulk discounts for recurring clients?
Yes, Visual Benders offers bulk discounts for recurring clients. As you purchase higher-tier plans, the cost per video decreases, allowing you to save more on larger volumes of work. We also provide custom packages tailored to your specific needs, ensuring you get the best value for your ongoing video editing projects. Contact us to discuss your requirements and receive a personalized offer.
08
Are there any hidden fees or extra charges?
No, there are no hidden fees or extra charges at Visual Benders. Our pricing is transparent, with no surprises. Any additional services or revisions will be clearly communicated.
09
How do I get started with Visual Benders?
Getting started with Visual Benders is easy! Simply visit our website, choose the service that fits your needs, and submit your project details. You can also reach out to us directly at contact@visualbenders.com for a consultation or to discuss your specific requirements. We'll guide you through the process and begin working on your video right away!
10
What Is the Difference Between Free and Premium Thumbnails?
With every video editing service, you will receive a free thumbnail, which provides a basic, clean design to represent your video. If you're looking for something more customized and eye-catching, the premium thumbnail is available for an additional $20. This option includes advanced graphics, professional text styling, and enhanced visuals to make your video stand out and attract more viewers. To see the difference for yourself, visit our portfolio page and check out examples of both options.
11
Do we create custom thumbnails for any videos, or are they pre-designed templates?
At Visual Benders, we create custom thumbnails tailored specifically to your video content. Whether you choose the free or premium option, each thumbnail is designed to suit your video's unique style and message, ensuring it stands out and attracts more viewers.
12
How does the subscription payment process work?
When you subscribe to Visual Benders, the payment is charged at the start of your billing month. This ensures uninterrupted access to our services throughout the subscription period.
13
What is your refund policy?
At Visual Benders, the first month of your subscription is refundable if you’re not satisfied with the quality. However, all payments made after the first month are strictly non-refundable. Please ensure you're happy with our service during the initial month, as no refunds will be processed for subsequent charges.
14
Do you offer revisions if not happy with the final video?
Yes, at Visual Benders, we offer unlimited revisions to ensure you're completely satisfied with the final video. We work closely with you throughout the process to make sure your vision is fully realized, and we’ll continue refining the video until it meets your expectations. Your satisfaction is our top priority!
15
What does your motion graphics service cover?
Our motion graphics service covers a wide range of creative elements, including dynamic animations, logo animations, infographics, text animations, and visual effects that enhance your video content. Whether you're looking to add eye-catching visuals to a corporate video, social media content, or any other type of project, our motion graphics are designed to make your message more engaging and impactful.
16
What is the turnaround time for editing a video?
The minimum turnaround time for video editing at Visual Benders is 1 to 3 business days. However, the delivery time may vary and extend depending on the complexity and length of the video. We ensure each project is given the time and attention it needs to meet your high standards.
17
How do I send you my raw footage or project files?
You can send your raw footage or project files using file-sharing services like Google Drive, Dropbox, or WeTransfer. Simply upload your files and share the download link with us, and we'll begin working on your project right away!
18
Will I have a dedicated point of contact for my project?
Yes, at Visual Benders, you will have a dedicated point of contact for your project. Our team ensures clear communication and a seamless experience throughout the editing process, so you can always reach out to someone who is familiar with your project’s details.
19
Can I request specific styles or effects for my video?
Yes, you can request any custom style or effects for your video. Whether you prefer styles like Imaan Ghadzi or Magnates Media, or want a completely unique look tailored to your vision, just let us know. You ask, and we can make it happen!
20
How will I receive my final edited video?
Once your video is complete, you'll be able to review it on Frame.io. After any requested revisions are made, we will provide you with a downloadable link for the final version. From there, you can easily download the video and upload it anywhere you like!
21
How can I contact Visual Benders if I have questions?
If you have any questions, you can easily contact Visual Benders by visiting our website and using the contact form, or by emailing us directly at contact@visualbenders.com. Our team is always ready to assist you with any inquiries you may have!
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